Welcome to NembutalPeacefulExits.com. Your satisfaction and confidence in our products are very important to us. Please review our Return Policy below to understand our guidelines for returns, refunds, and exchanges.
Eligibility for Returns and Refunds
Due to the sensitive nature of our products, we maintain a strict return policy to ensure the integrity and safety of each item. Our return policy applies under the following conditions:
- Damaged or Incorrect Items: If your item is damaged in transit or you received the incorrect product, please contact us within 7 days of receiving your order. We will review the issue and arrange for a replacement or refund, as appropriate.
- Product Integrity: For health and safety reasons, all products must be in their original, unopened packaging to qualify for a return.
- Return Window: Returns must be initiated within 7 days of delivery to be eligible.
Non-Returnable Items
Please note that we do not accept returns for the following:
- Opened, used, or tampered products
- Items without original packaging
- Products ordered outside of NembutalPeacefulExits.com
Return Process
To initiate a return, please follow these steps:
- Contact Our Support Team: Reach out to us at info@nembutalpeacefulexits.com with your order number and a brief description of the issue.
- Provide Proof of Purchase: Attach a copy of your receipt and any relevant photos showing the product’s condition.
- Return Shipping: If your return request is approved, we will provide instructions for shipping the item back. Please ensure the item is securely packaged.
Note: Customers are responsible for the cost of return shipping unless the item was incorrect or defective.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the status of your refund. Refunds are issued as follows:
- Approved Refunds: If the item meets our return criteria, a refund will be processed to the original payment method within 7–10 business days.
- Partial Refunds: In cases where products show signs of tampering, only partial refunds may be issued.
Exchanges
If you wish to exchange an eligible item due to a defect or error, please initiate the process within 7 days of receiving the product by contacting info@nembutalpeacefulexits.com. Once the exchange request is reviewed and approved, we will arrange for a replacement.
Contact Us
For any questions or concerns about our return policy, please reach out to us:
- Email: info@nembutalpeacefulexits.com
- Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (CET)
Thank you for choosing NembutalPeacefulExits.com. Your trust in us is our priority, and we strive to make every experience with us as seamless and satisfactory as possible.